Giving visitors the best answer through Site Search

Omniture Site Search enables organizations to maximize their Web site investments by ensuring that visitors can easily search, find and access content. Leveraging Web analytics, intuitive navigation, tailor-able presentations and powerful and comprehensive indexing ensures that organizations can provide their visitors with a relevant, accurate and intuitive Web site experience.

Customers that use Site Search can:

• Improve revenues by tailoring search results based upon the products with the highest conversion rates, or include relevant messaging and promotions driving cross-sell and up-sell activities
• Improve visitor satisfaction through contextual presentations and reduce inaccurate search results from spelling mistakes and terminology errors through comprehensive dictionaries and other capabilities
• Reduce costs by providing searchable and up-to-the-minute support and service information presented in an easy-to-understand format

Key benefits include:

• Easily guide visitors to the right choice through dynamic refinement options based on the attributes of products and services
• Tailored search results ranking leveraging Web analytics metrics
• Comprehensive indexing, supporting a broad range of files types, including HTML, PDF, and Microsoft Office formats ensure content is searchable
• Present results in context of the visitor’s query, leading to a better experience and better results for the organization
• Ability to measure and monitor what keywords are being used successfully and which ones are not